Frequently asked questions

Found your pro audio gear? Then request a no-obligation quote from us, and we will contact you for personalized and tailored advice. Requesting a quote is very simple via our website. But of course, you are also welcome to give us a call!

The stock on our website is updated regularly. If a product is out of stock, please contact us. This way, we can inform you immediately about the expected delivery time.

We offer you two payment options. Firstly, via bank transfer; you transfer the money to us before the delivery of the products. Or you can pay when picking up the products. In addition to cash, you can also pay by debit card (no credit cards).

After approval and payment of the quote, we immediately arrange shipment via our regular partner DHL. Generally, the products are delivered to you within 1 to 2 days. You can track your product using track and trace to know when it will be delivered.

No, certainly not. Do not hesitate to contact us by phone or email, or to visit our showroom. We would be happy to advise you on our products.

You can ask questions about our products by phone or email. Additionally, you are very welcome to visit our showroom, which is open 6 days a week. Making an appointment is not necessary. View our opening hours here.

Our showroom is open 6 days a week. It is not necessary to make an appointment in advance. The majority of our range is on display here for viewing and listening. If you have specific requests for a demo, please let us know in advance.

For the products you purchase from us, the warranty applies as the manufacturer's warranty provided by the product manufacturer. Generally between 2 and 6 years.

For repairs, please contact us first. That way, we can look at the problem together and determine how to resolve it. Depending on the situation, the repair can be carried out under warranty. With our stock of spare parts, we are often able to repair your product quickly. Or, if necessary, we can lend you a product.

Trade-ins are always negotiable with us. Please visit the special trade-in page on our website for more information. Any questions? Please contact us.

You can finance by trading in your own audio system. Additionally, we offer you the option to finance your new products through a lease. You can find more information here on our website.